Solve problems and uncover opportunities
FurleyDigital's evaluation services independently assess and diagnose problems or opportunities using established methods and frameworks that get results quickly. Business leaders can keep control, take action early and avoid surprises.
You know you need a hand
There are many occasions when you may need to look more closely at some aspect of your business: When you suspect or know there is an issue. When you are new to a role and need to become effective quickly. When you need hard facts to make the case for change. When you need to be able to explain to others the current state of affairs.
FurleyDigital is independent, tried and true.
Whatever the need, if you are like most leaders you just don't have the time to delve deeply into a review and would prefer an independent party to do this for you. FurleyDigital are very experienced at undertaking evaluations. FurleyDigital have developed frameworks and methodologies that are proven in use with other clients and are not biased to any particular technology or vendor. This means we can tackle evaluations efficiently and produce quality results that you can action quickly.
FurleyDigital's unique methodologies cover most aspects of Business and IT.
We've had extensive experience evaluating:
Business Performance: we use our custom operating model framework and industry capability models to assess your performance against best-in-class.
The complete IT function: we produce an IT Function Heat Map using our IT Function Map and Capability Maturity Models
Line of Business Applications: we create a LOB Heat Map which highlights the extent of work required to simplify and modernise LOB apps
Customer Sentiment: our Heartbeat tools provide quick and easy ways to get feedback on the value that IT provides users and Key Decision Makers
IT team engagement: our Pulse tool measures engagement for organisations without existing processes
IT spend: Our IT Economics tool provides an impartial view of the way IT generates value for your organisation and potentially compare it to others.
Project Management: we review your project management standards, capabilities and performance using our LaunchPad Project Management Framework
And many more ....
You can find out more about about some of these by clicking the links above.
Contact us to discuss your specific needs and timetable.
Sample assignments that we've completed include:
Conducted strategic reviews of a real estate business, travel retailer, software developer, PC reseller, office automation supplier and many others with the aim of finding the best way forward.
Reviewed several major projects that were in danger of failing for an FMCG company, then helped rescue them
Surveyed customer satisfaction for corporate accounts and dealers of a software distributor,
Surveyed dealer customer satisfaction, the results of which were used to assess Dealer of the Year Award for a major hardware supplier